Workplace Bullying 3: Our Bully Story; The Victim, a tale and a course.

Bullying: Victims tell it all! 

 Each time a bully comes your way, simply put your best foot forward and push back...

Workplace Bullying 2 : Causes and Negative Impact of Bullying at Work

Have you ever been a victim of a bully or come across someone who was one? You must have noticed that such tales are usually narrated in the past and yet one would feel every bit of it as though it was as sour as a fresh wound? It has been a long and interesting series but do you know what? This cannot end without us having some victims come on stage to share their stories. Also, we look at reasons why people don’t want to be identified as victims and also how to mitigate future occurrences where it comes to cases of bullying.

 

Mercy O

Across the Counter

A young lady in the banking industry shares an unforgettable experience while on the job.

The head of our outsourcing firm called me one day and requested a password reset. Usually, one is meant to go through some requirements before this is executed. We went through that and at a point, she couldn’t provide some information that was required. Instead, she said that she couldn’t go any further and if I can’t do as she says, I should patch the call to a supervisor. I gave no response and she cut the call.

Read: Workplace Bullying Series 1: How to Identify Workplace Bullying

Later on, the supervisor confronted me that the woman in question accused me of lying against her and also refusing to attend to a request not minding my side of the tale. Apparently, within a twinkle of an eye, everything turned ugly and blew out of proportion that it became an escalation that the same woman threatened to relieve me of my duties and summoned me to her office. Further findings revealed that it was a culture of hers to bully members of staff into swallowing her lies or own up to an offence they never committed.




On the above, I was advised by one of the heads that I had to plead to keep my job even though I knew she was at fault. When I got to her office, I was made to kneel and beg to be forgiven for an offence I never committed. Honestly, I felt so dehumanized but I had no option because my job was at stake and I had no other means of livelihood.

This event affected my work to some extent because my response rate decreased and I lost focus. Luckily for me, after I reported, some of the managers held a meeting and summoned her after a proper investigation which proved that I was innocent of the accusation.  They complained that the way I was treated was debasing and against work ethics or even my fundamental human rights. Later on, she was made to call and apologise but the deed was already done and I had to live with it.

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Urch Man

War Room

A young man with the Oil and Gas Sector Shares an experience he entitles ‘War Room’.

I am a marketing coordinator with one of the top oil and gas companies in the country and we operated with zero tolerance for slackers but at the same time, practised work-life balance until the head of the department was changed. All of a sudden, our competencies were questioned, we got escalations and at a point, it turned into a war zone, and people started exiting the department in droves.



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Unfortunately, with time, it didn’t get any better because as people resigned, new hands were not recruited and it was a case of portfolio padding. Since we were understaffed, revenue dropped quickly and the pressure to deliver wore a mean face. It became so bad that at general meetings, the new head would scream at managers at the top of his voice in front of recruits. We were forced to work way into the nights to meet up with demands and also relinquished our leaves and holidays. It got so bad that one would be sleeping in the middle of the night and would receive threat calls or even be dragged into a meeting. I lost my self-esteem, my wife threatened to leave me, my health deteriorated so quickly and I knew I was fast losing my mind.

What did I do?

I stayed back and pushed back after making a case with the HR of the company who had the least idea of these events because no one had come forward to report such a case. 



Lucy M.

Handing Over

A lady in the tech industry shares her not-so-nice onboarding experience.

I have never considered my experience a form of bullying and neither have I seen myself as a victim up until I read some of your articles, had a discussion and thought over it. Well, I got a new job and was meant to take over a position in which I have had so many years of experience. There was an agreement of onboarding between myself, the company and an exiting employee.

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After the first day, her countenance changed all of a sudden: it all started with postponing meetings, to having me chase her for information I needed on the job due to her unavailability and at a point, she became rude because I required certain clarifications; I had a whole lot to deal with and had no information to work with. Honestly, I felt frustrated on the job and wanted to leave the next minute because the hostility was glaring and it was also clear that she didn’t or wasn’t ready to hand over just yet or didn’t see me as having the right capability of taking up such a sensitive role.



To be fair, although I had so many years of experience and knew what was expected of me, her attitude nearly drove me into questioning abilities but I fought that mindset by all means. All these affected not just my output but my perception of the company in question.

What I did?

I had to go the extra mile to collate the necessary information I needed from other members of staff and left her completely out of it. Also, so that her attitude doesn’t get to me, I surrounded myself with friendly faces of other employees who were ready and more eager or willing to work with me.

Read: Frank Thoughts: Don’t Just Work Hard Work Smart


Zinny B

I got a new Job

A fresh graduate narrates her ordeal in the hands of her would-be colleagues.

I was fresh out of school back then and recruited as a PA to the manager of a multinational company and my primary role was to track top members of the board. Honestly, the first reaction I got was unpleasant and right there, I knew it was gonna be a tough fight. It was as though I had been brought to challenge them and felt more like an insult than a job. For months, I met a brick wall each time I approached them for an update; no one was eager to help or even give out any information. I was typically put under extreme pressure: the CEO was on my neck to deliver and I couldn’t escalate them because I didn’t know what may come afterwards. Indirectly, they bullied me into a state of silence, solitude, frustration and near depression. Think of it that you were about to start a career at your dream company but you find yourself at a dead end. 



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Luckily, I met a support system among all of them and I also learnt how to relate with each according to their levels, mindset, preference and attitude although this took longer than I wished. This experience pushed me to the edge of getting things done, putting in the extra work and persistence.


Michael O

Tsunami

A young man in an engineering firm shares a not so pleasant experience he describes as a tsunami.

 

Everything was formerly a bed of roses but all of a sudden, we were informed of an impending change. This led to so many team members resigning, relocating or even being demoted. All of a sudden, I found myself heading a department or team per say where both I was the head and reported to myself:  I did the work of a team all alone.

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The first case of bullying came in the form of the workload. Imagine one person delivering the work of ten people or more all alone. The bullying also came in form of a threat and I was pressurized into doing all manners and staying up all night just to deliver. My job and salary were threatened at all times and I lost focus of my dreams that the only thing I could ever think of was how to sustain myself and prevent being sacked. Formerly, I had enough time to study and engage in extra work activities but this faded away right the minute the tsunami hit us.




I suffered burnout because the request came from all angles; it cost me so many things: self-development, opportunities, and my health --physically and mentally. Everyone wanted a piece of me and I couldn’t say no because my position was critical.

What I did?

I left. Yep, one day, I took ill and almost lost my life. The most interesting part was throughout that time, no one from the office checked on me and it made me realize the truth: life would move on without me. Instead, I decided to move on. Today, I am happy.

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Why Victims of Bullying rather Stay Silent.

Shame: Most people feel that being a victim of bullying is embarrassing and shameful because a victim is often perceived as a weakling but this is entirely false.

Fear of the unknown: Some victims are uncertain of the outcome if they report because they are afraid of being bullied further or retaliation from friends and family members of a bully.

Escalation: This to most could be blown out of proportion. They are already hurt and would rather live with it than have others cross-examine them. In turn, the silence can only encourage more victims to be bullied while the bully gets away with it.




Fear of being believed: Usually, identifying as a victim is wrongly perceived as an avenue of attracting other bullies to take their turn since identity is out in the open already.

Self-esteem threats: A victim usually is left to grapple with his already chattered self-esteem from such a gruesome event and as a result, wouldn’t want to damage their mental state or self any further.

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Thinking that it may not stop: In most societies, there is no clear cut solution to bullying and as a result, victims would rather choose silence over speaking out.



Knowledge: It is usually quite difficult to know who to go to report or how to make a case and the right person to trust in such a situation.

Fear of being trolled physically or over the internet: today, trolls are out in the open and on rampage physically and over the internet.

Silence is never the best option to any issue although it is extremely difficult to speak out or take a bold step towards finding a solution to such an event as bullying although an attempt after another while being persistent could assist.

Now, let us look at how to handle bullying or bullies.

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Handling Bullying from an HR Perspective.

Knowledge is Power: Go out of your way to research this topic and gain as much knowledge as possible. Once this is done, you will notice a boost in self-confidence (for victims whose self-esteem must have been battered) and also come to the knowledge that all forms of bullying is wrong and must never be encouraged or accepted.

Mindset and Attitude: Once knowledge is gained, every atom of fear to face your oppressor is completely out of the way. This is simply because your mind and your emotions have realized one truth: bullying is wrong and must never be accepted. Typically, your attitude towards bullies become firmer.  



Set Boundaries and Limits: At this point, you have the required knowledge, mindset and attitude to know right from wrong and on this ground, you choose what you accept and can’t accept.

Confront/Hands Akimbo: At the very instance your bully comes back, you are to stand your ground, look him in the eye and demand that they stop. Trust the specialists, most bullies are cowards and may never stop if there is no push back.

Document: A victim can take this further if a bully resists and still keeps on coming back. The best thing to do is to document every instance as much as possible thereby gathering facts to make a case.

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Report: The last recommended step is to take up this matter with the HR department of the company you work for to handle it as appropriately as possible or report to the appropriate authorities out of the organization –simply take your case to the law.


Hey! By now (after going through the three series), you must have realized that even if you have been bullied or had a slight brush with a bully, it was never because you couldn’t do your job but as a result of control, power, attitude, mental state, experience, and probably the background of the bully. Also, you have been able to get some insight on how to handle this to a reasonable extent. Nonetheless, it is now clear why most victims are scared of being identified as having been through such an experience. In all, let’s stay alert not just only in our workplace, but institutions, society, public places or even at home to put our best foot forward each moment we are accosted by a bully. 

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Hope you enjoyed every little bit of this piece? Do share a comment or an experience.


Written by Boldpetalzblog 

with Management contribution from Iveren Ityoikaa (FIMC, IMC)   

Management Consultant  (Guest SME)

Picture Credit: https://www.canva.com/

 

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